How do I place an order?
To place an order, please follow these simple steps:
STEP 1: Choose Your Customizations.
Just below the item description, you can view and select the customizations for your design. Depending on the product, this may include the child's name, age, facial features and color scheme.
STEP 2: Review A Proof (Optional).
If you would like to review an electronic proof of the design before it is formatted for printing, choose "Email a Proof?" when setting up your design. A low-resolution jpeg of the design will be e-mailed to you for approval. You may request changes to this proof. Once you have signed off on the proof I will send the order to print. A $5 fee will be added to the cost for this service. Proof charges are not refundable.
STEP 3: Add to Cart
Click add to card. Review your choices and make any necessary changes before proceeding with the checkout process.
Do you ship to countries outside the U.S.?
We ship to the U.S. and Canada only.
Printables are delivered electronically.
Orders are shipped in the U.S. for a flat rate of $4.95.
Canadian orders for paper goods, placemats, puzzles are shipped for a flat rate of $12.95. Orders containing one or more pillows, plates, bowls or growth charts are shipped for a flat rate of $19.95.
As always, our printables "ship" free by email.
When will I receive my order?
-- U.S. Shipping :: Most items arrive within 2-3 weeks.
-- Canadian Shipping :: Allow 4 - 6 weeks for production and delivery.
-- Delivered by email within 2 - 6 business days of order completion.
Will I be charged sales tax?
Olliegraphic is located in Denver, CO. A sales tax will be added to orders of Colorado residents.
What is your return policy?
I want you to feel nothing short of giddy delight when looking at your olliegraphic design!
Custom-designed items can't be returned, so there are no refunds. Of course, if there is an error on my end, I will replace your item.
Choose your customizations carefully. Please note that the size and placement of the text/name and other elements of the design may change slightly at my discretion to produce the best aesthetic results. If you would like a proof of your design before I format it, please click the "Email a proof?" box when making your purchase. A proof is available for a small fee.
An Important Note on Colors
I have made every effort to accurately display product colors on the Olliegraphic website. Due to different computer monitor settings, the final product color may vary slightly.
Design proofs are low-res jpegs and not suitable for printing. Due to differences in monitor settings, the final formatted item colors may look slightly different than what you see on the low-res proof.
The information received by Olliegraphic will be kept confidential. I will never give or sell your information to a third party.
By visiting this site, you agree that you will not copy, print, download or otherwise reproduce any part of our products or images. All designs are copyrighted. Printables and other items are solely intended for personal use and may not be used for commercial purposes or as part of a commercial enterprise. If you have any questions about usage, please contact me.
By purchasing an item from this site, you agree that neither Olliegraphic nor its owner shall be liable for any direct, consequential or incidental damages arising out of any aspect of your order, including but not limited to products, printing or delivery. We do not warrant against late deliveries due to shipping delays, manufacturer back-orders, or color variations. You agree to allow Olliegraphic to label the backside of printable note cards with our logo and website information.